Testimonials
We thank all our patients for their ongoing feedback and comments to us which help us develop, hone and improve The Footcare Centre and the family foot care we deliver.
We are proud to have received such great feedback and we have compiled our latest feedback statistics for you and present it here.
All new patients seen Jan-Dec 2023 were surveyed and of those returning surveys, these are our performance results:
| Questions put to Patients | % of Patients scoring: Good or Excellent | |
|---|---|---|
| 2023 | ||
| How well the clinic ran to time? | 99.3% | |
| The overall office environment? | 100% | |
| Were there clear explanations during your treatment that you could understand? | 98.6% | |
| The professionalism of the person you saw? | 100% | |
| The personal manner of our team? | 100% | |
| How well did you feel your concerns were addressed / treated at your appointment? | 100% | |
| Were you given a clear treatment plan or action plan? | 99.3% | |
| How do you feel about the quality of the visit overall? | 99.3% | |
2023 figures based on 144 questionnaires received between Jan 2023 and Dec 2023.
